User Guide
Learn iElectrony Hub Step by Step
Discover how to use iElectrony Hub with ease—from creating your account and communicating with engineers to managing projects, payments, and deliveries. Choose the tutorial you need below and get started.
App Introduction and Account Creation
What Is iElectrony Hub? Sign Up and Log In
Discover iElectrony Hub, the platform that connects clients with electronics engineers and software developers. This video explains how to create a new account or log in and get started.
Sending a Consultation Request
How to Send a Consultation Request in iElectrony Hub
Learn the two ways to send a consultation request in iElectrony Hub: create a public request for interested engineers, or contact a specific engineer directly from their profile to discuss your idea and project needs.
Chat and Secure Communication
Chat in iElectrony Hub | Secure Client and Engineer Communication
This video shows how clients and engineers can communicate through iElectrony Hub chat using text messages, images, files, attachments, and voice messages. It also explains why keeping agreements and project details inside the app helps protect both parties’ rights.
Web Chat on Your Computer
How to Open iElectrony Hub Chat on Your Computer
Learn how to use iElectrony Hub chat from your computer. Open the web chat page, then scan the QR code on screen using the mobile app to access your conversations and continue communicating with ease.
The Project Journey
The Project Journey in iElectrony Hub | From Payment to Completion
This video walks through every stage of a project in iElectrony Hub: reaching an agreement, confirming payment, starting and tracking the work, delivering it, reviewing the result, accepting or rejecting it, and completing the project.
Payment Cards and Receipts
Managing Payment Cards and Receipts in iElectrony Hub
Learn how to add and manage payment cards in iElectrony Hub, and choose the right card when making a payment. This video also explains how to review previous payment receipts and view each transaction’s details.
Joining as an Engineer
How to Join iElectrony Hub as an Engineer
This video explains how to apply to join the iElectrony Hub engineering team: accept the terms and conditions, submit your information, experience, and portfolio links, then wait for your application to be reviewed. Once approved, your account becomes an engineer account, allowing you to offer services and manage projects.
Contacting Support
How to Contact Support in iElectrony Hub
Learn how to open a new support case in iElectrony Hub, select the appropriate issue type, and submit the necessary details and attachments. This video also shows how to follow up on previously submitted support cases and view their latest updates.